Certe — Governance Assured

Every board meeting — and every audit —
the same scramble.

Today
📊 Risk_Register_FINAL_v7.xlsx 📄 BCP_2019_DRAFT.docx — on someone’s drive 📊 Improvement_Plan_v12.xlsx — another owner ✉️ RE: RE: FW: board pack — comments attached 📁 Audit evidence (214 files)
everything converges — twice ⇣
📁 Board pack
📁 Audit response
a week of chasing, pasting and PDF-ing — then the auditor asks, and it starts again
One system
Risk · Actions · Delegations · Continuity
One collaborative home, always current
↓
Board pack · Audit response
Board-ready PDF — at the touch of a button
Certe
01
The gap

Regulated like a big provider.
Resourced like a small one.

  • The obligations read like they were written for providers ten times your size.
  • The tooling built for those providers is priced for them too.
  • The bar has just been raised — and your quality team hasn’t grown.
regulatory / board obligation → internal governance capacity → residential aged-care providers home-care providers NDIS providers community-health organisations charities / NFPs where enterprise GRC tools are aimed
Strengthened Aged Care Quality Standards new Aged Care Act NDIS Practice Standards ✓ verified 15 Jul 2026 — Aged Care Act 2024 & strengthened Quality Standards commenced 1 Nov 2025
Certe
02
The frame

Four questions. Every board.
Every meeting.

  • Are we ready for a disruption to care?
  • What are our risks — and are they under control?
  • Are the actions from audits and reviews getting done?
  • Who can approve what — and is it written down?
One module answers each. One system, four obligations.
Certe dashboard tab strip crop — four document types on one home screen
Are we ready for a disruption to care?CONTINUITY
What are our risks?RISK
Are the actions getting done?ACTIONS
Who can approve what?DELEGATIONS
Dashboard & Board Reporting
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03
Q1
Q1 · Ready for a disruption to care?

An outage isn’t an IT problem here.
It’s a care problem.

  • Care doesn’t pause when systems do: medications, meals, rosters, on-call.
  • A continuity management system — not a document in a drawer.
  • Every critical function: who’s responsible, the maximum outage you can tolerate, what to do, who to call.
  • Hosted independently of your infrastructure — reachable over mobile data, an alternate carrier or another site.
Certe continuity visual view — colour-coded critical function cards with responsible person, impact level and MAO
every function colour-coded by tolerance —
MAO from red “< 4 hours” to green “5 days”
Telstra — 8 July 2026Optus — 2023CrowdStrike — 2024 A plan you can’t access or action in minutes isn’t a plan.
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04
Q2
Q2 · What are our risks?

Not just what could hurt you — what your controls are doing about it.

  • A living risk register, not an annual spreadsheet.
  • Every risk rated twice: inherent, then residual after controls.
  • Controls typed and rated for effectiveness — a control picture your board and clinical governance committee can interrogate.
Evidence, not spreadsheets.
Certe risk chart — layered heat-tile board with inherent and residual rating cards
Certe risk register — the register table behind the chart
back layer = inherent · front = residual
HIGH → MEDIUM after controls
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Q3
Q3 · Are the actions getting done?

Every finding, every improvement — on the record.

  • Actions from quality audits, external reviews and board meetings — one running inventory.
  • Owner, due date, revised due date. Slippage is visible, not buried.
  • Completion bars at a glance; update it in the meeting itself.
  • No status paper to prepare.
Certe action management — actions grouped by source with completion bars, priorities and statuses
slippage on the record —
original 15/08 · revised 12/09
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Q4
Q4 · Who can approve what?

When people leave, the knowledge stays.

  • Workforce churn takes knowledge with it — unless it’s on the record.
  • A searchable delegations manual, not a policy nobody opens.
  • Graduated approval ladders by role — clear thresholds, no grey areas.
  • Pivot by authority: everything the board approves, or the CEO, on one page.
Three views: Main · Category · Authorities
Certe delegations manual — graduated authority ladder on a category item
$50K → $250K → $1M →
Board: Unlimited
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07
✦ AI-assisted drafting

AI does the heavy lifting.
A person signs off.

  • A working continuity draft in hours, not weeks.
  • Every line accepted, edited or rejected by your people — nothing saved unreviewed.
  • One organisation-wide switch. Off means off.
  • All Certe AI is in-house and on-prem — Certe’s own models on Certe’s own infrastructure. No third-party AI services.*
Certe Create with AI wizard — review suggestions step with include/exclude checkboxes
every item individually
accepted or rejected —
note the one left out
organisation-level AI on/off —
when disabled, blocked at the server
* On-premises deployment of Certe — including its AI services — is available for client organisations.
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08
One platform

The scramble ends here.

  • Risk, actions, delegations, continuity — every document on one home screen.
  • Invite viewers and collaborators per document — including your directors.
  • Share a read-only continuity plan externally — controlled, revocable, restricted to a chosen email domain.
  • Edit live in the meeting. Your system is always alive — no version seven of anything.
Certe dashboard — all four document types with tab filter and search
Continuity Plan — shared with
QM
BC
+1
Quality Manager — Collaborator (can edit)
Board Chair — Viewer (can view)
per-document access,
down to individual directors
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09
The payoff

Board-ready evidence at the touch of a button.

  • Branded board packs generated straight from live data — covers, titles, dated.
  • Named snapshots freeze the record: “Clinical Governance Committee — June 2026.”1
  • Report from any historical snapshot — point-in-time evidence that stands up to internal audit and external quality review.
  • The continuity plan exports as one bundle — the PDF plus every attached runbook and procedure in a single ZIP.
Certe snapshots — named point-in-time versions with dates and saved-by attribution
↳ report generated from the June snapshot
¹ Data is retained as per Australian cybersecurity standards and remains available for ejection or export at the organisation's request — including after the subscription ends.
Certe board report — branded PDF cover generated from live data
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10
Trust & adoption

Built by governance people.
Live in weeks.

◆

Pedigree

Designed on 35+ years of governance consulting with boards of small regulated organisations — charities and community organisations among them. Deployment experience in regulated healthcare.

▤

Methodology

Risk process aligned with ISO 31000, step by step; continuity built on recognised concepts — maximum allowable outage, impact levels — mapped to your quality framework’s language.

⬢

Security2

Organisation-enforced multi-factor authentication with lockout; per-document Viewer/Collaborator permissions; token-gated, revocable, domain-restricted external shares.

✦

Human-reviewed AI

AI always human-reviewed, with an organisation-level off switch. All AI in-house and on-prem.*

1

Demo & care-sector starter template

Pre-loaded register categories, continuity outline, delegation ladders for care providers.

2

Populate with your services and risks

Your services, your risks, your delegations — populate, don’t build.

3

Board pack from month one

First board-ready pack generated in your first month.

Enterprise-grade governance at small-entity pricing — an affordable subscription, sized for small organisations.
Current pricing: certe.net.au/pricing1
* On-premises deployment of Certe — including its AI services — is available for client organisations.  ¹ Enterprise pricing options are available, with special exceptions for small organisations, charities and not-for-profits.  ² Hosted on AWS in Sydney (ap-southeast-2) — encryption at rest, daily encrypted backups, and high availability with replication across data centres. Cybersecurity and technical disclosure available upon request — or visit certe.net.au. Guest links apply to continuity plans; other documents are shared by inviting read-only viewers.
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11
The idea

Four questions. Answered.

That's the idea: one platform that keeps all four answers current — for your board, and for your next audit. More at certe.net.au.

Are we ready for a disruption to care?CONTINUITY
✓ ANSWERED
What are our risks?RISK
✓ ANSWERED
Are the actions getting done?ACTIONS
✓ ANSWERED
Who can approve what?DELEGATIONS
✓ ANSWERED
Continuity
Risk
Actions
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Speaker notes